Can I request a copy of the personal data you hold about me?

Yes. Submit a data export request via the form in your account settings or email legal@6ix9ine.club. We verify your identity first, then deliver your data in a portable format within 30 days of the verified request.

Reference

Your Rights and Our Legal Commitments

Our legal framework sets out exactly what you agree to when you open an account with us, and what we commit to in return — from data handling…

Terms of UsePrivacy PolicyCookie PolicyDispute ProcessAccount Eligibility

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How Our Legal Terms Apply in India

6ix9ine Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you create an account on 6ix9ine, you accept a binding agreement that governs how the platform operates and how we interact with your personal data. Our terms are written to reflect Indian usage patterns — including how deposits via UPI, Paytm and PhonePe are recorded

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against your account ledger — and they are enforced in a jurisdiction-dependent manner. Eligibility to access certain features, tables or markets depends entirely on what local law permits in your state or territory. We periodically update these terms; when we do, we send a notification to
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your registered contact before changes take effect, giving you time to review and decide. Continued use after that window constitutes acceptance.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us on Policy or Legal Queries

If something in our terms is unclear, or if you need to raise a formal concern about how your data or account has been handled, our dedicated legal support team is reachable…

Email Legal Team Send a detailed written query to our legal team at [email protected]. We acknowledge every email within 24 hours and provide a full written response within 72 hours, including reference numbers for your records.

Live Chat Support Start a live chat session directly from your account dashboard. Our agents can escalate policy questions to the legal team in real time and create a logged support ticket so nothing gets lost between shifts.

Formal Dispute Form Use the dispute submission form in your account settings to raise a formal grievance. Each submission gets a unique case ID, a designated case handler, and a resolution timeline communicated to you within 48 hours of filing.

DATA AND ACCOUNT SECURITY

How 6ix9ine Handles Your Data and Account

We treat every piece of information you share with us as something we are accountable for — from the moment you register to the moment you close your account.

Encrypted Data Storage

All personal data — name, contact details, payment references from UPI or Paytm — is stored using AES-256 encryption. Our servers do not expose raw account data to any third party without your explicit written consent or a valid legal order.

Cookie Policy

We use first-party session cookies to keep your lobby state intact across pages, and optional analytics cookies to improve performance. You can manage or withdraw cookie consent at any time from the privacy settings panel inside your account.

Data Retention Schedule

Account transaction records, including PhonePe and UPI payment logs, are retained for the period required by applicable Indian financial regulations. Once that period expires, personal identifiers are anonymised rather than deleted, preserving aggregate data only.

Account Access Controls

Two-factor authentication is available and strongly advised for all accounts. Login attempts from unrecognised devices trigger an OTP verification step sent to your registered mobile number, adding a second layer before wallet access is granted.

Right to Request Changes

You can request a correction, export or deletion of your personal data by writing to [email protected] or using the data request form in account settings. We act on verified requests within 30 days and confirm completion in writing.

Dispute and Grievance Officer

We have appointed a designated Grievance Officer as required under Indian law. Their contact details are listed on the legal page of your account portal. Formal complaints submitted through that channel receive priority handling and a statutory response timeline.

Your Legal Questions About 6ix9ine

Below are the questions we hear most from account holders about our legal policies — covering data rights, account eligibility, disputes and how to get in touch with the right team.

The complete Terms of Use document is available in your account portal under the Legal section. We also link to it during account creation so you can read it before completing your registration.

Eligibility for specific tables, markets or account features depends on local law in your state or territory. Where a feature is restricted in your region, it will be greyed out or hidden from your lobby view automatically.

Yes. Submit a data export request via the form in your account settings or email [email protected]. We verify your identity first, then deliver your data in a portable format within 30 days of the verified request.

Use the dispute form in your account dashboard to file a formal grievance. You will receive a unique case ID within 48 hours, and a designated case handler will walk you through the resolution process in writing.

Payment references from UPI, Paytm and PhonePe are stored encrypted and are never shared with third parties except where required by a valid legal order. You can view your own transaction log in the wallet section at any time.

Transaction records are retained for the period mandated by applicable Indian financial rules. Once that period passes, personal identifiers are anonymised. You can request early anonymisation of non-regulated data by writing to our legal team.

We review and update our terms periodically. Any material change triggers a notification to your registered email or phone number at least 14 days before the new terms take effect, giving you time to review them fully.

Your Rights and Our Legal Commitments

Reach Us on Policy or Legal Queries

How 6ix9ine Handles Your Data and Account

Encrypted Data Storage

Cookie Policy

Data Retention Schedule

Account Access Controls

Right to Request Changes

Dispute and Grievance Officer

Your Legal Questions About 6ix9ine

01 Where can I read the full Terms of Use?

02 How do I know whether I am eligible to access certain features?

03 Can I request a copy of the personal data you hold about me?

04 How do I raise a formal dispute about my account or a transaction?

05 Are my UPI and Paytm payment records kept private?

06 What happens to my data if I close my account?

07 How often are the legal terms updated, and will I be notified?

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